FULGENT WELLNESS CORPORATION

Privacy Policy

 

This Privacy Policy describes how Fulgent Wellness Corporation (“FWC,” together with “Fulgent Wellness,” “we” or “us”) use personal data collected or received from visitors (“Visitors” or “you”) of this website (“Website”). It describes how we collect or receive your personal data, the types of personal data we process, how we use, share, and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices. We function as joint controllers in relation to your personal data.

In processing personal data, we pursue to observe the general privacy principles of transparency, legitimate purpose, and proportionality, and appropriate principles in the collection, processing, and retention of personal data as required by applicable law. This Policy, and any updates, amendments, or supplements thereto, is available at FWC’s Website at www.fulgentwellness.com/privacy-policy.

How We Collect or Receive Personal Data from You

Where we ask you to provide us with your personal data, we will indicate whether providing the personal data is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitate a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of a failure to provide the personal data.

Fulgent Wellness gathers and obtains personal data from Visitors in several ways, such as:

Contacting us. When you contact us through the various communication channels provided on the “Contact Us” page of the Website, we collect personal data and other information that you provide. Examples of such personal data include email addresses, telephone or mobile numbers, or online forms. When you contact us through official FWC-managed social media channels (including, but not limited to, Facebook, Instagram, LinkedIn, and YouTube/Google) published on the Website, your personal data you selectively share via your social media privacy settings on these channels may also be provided to us.

Cookies. We also use cookies or similar technologies that collect certain Website usage information when you access, view, and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites. We do not enable third parties to place cookies on your device. If you do not log on to our services, your data is anonymous, and we cannot link any provided information to you.

You may disable cookies in your browser’s settings (e.g., under the “Preferences” or “Internet Options” features of your browser). Note, however, that some features of the Website may not function properly if you disable the use of cookies. For detailed information on how to manage or delete cookies, visit http://www.allaboutcookies.org/.

Affiliate/Member registration. Fulgent Wellness collects your personal data through the registration form that you complete and send to us in paper form or electronically through the FWC Website to become a registered member / affiliate / distributor.

Sponsor-initiated affiliate/member registration. Fulgent Wellness collects your personal data through the registration form that your member sponsor completes on your behalf, either sent to us in paper form or electronically through the FWC Website (i.e., Member portal) to become a registered member / affiliate / distributor.

Logged in as a member. If you are logged in on the Website as a member, we collect personal data that you provide to us while using the Website. For example, when you purchase products or services, we collect personal data.

Types of Personal Data We Process

Through Website cookies mentioned above under the section “How We Collect or Receive Personal Data from You”, we collect information regarding your Website usage, IP address, device type, browser type and operating system.

Also, when you communicate with us through various communications channels (e.g., Contact Us page, FWC-managed social media channels), we collect your contact details, such as your name, email address, address, telephone/mobile number, and/or fax number. You may also voluntarily provide other personal data in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary for us to provide an appropriate response to your inquiries or comments.

For registered members, we process the following types of personal data related to you:

  • Contact information (e.g., name, postal or e-mail address, social media handle / account / username / profile, telephone / fax /mobile number)
  • Fulgent Wellness membership information (e.g., membership ID, membership rank, sponsor, sponsored members) and member username and password (NOTE: Passwords are immediately encrypted when stored and cannot be retrieved in decrypted form.)
  • Demographics information such as gender, age, nationality, profession, date and place of birth
  • Marital status
  • National identifiers, such as passport or ID card (including number, issue date, issue location, and expiration date), tax identification number or social security number to the extent permitted or required by applicable law or if necessary for the performance of a contractual obligation
  • Payment information, such as bank account, debit or credit card numbers, payment service providers (NOTE: Fulgent Wellness does not directly store credit or credit card numbers during online transactions, but instead securely transfers users to authorized third party payment gateway providers where user payment details are to be securely processed.)
  • Fulgent Wellness membership performance information (e.g., rank, network and personal qualifications under the FWC PayPlan, and incentives history)
  • Product preferences, purchasing habits, purchasing history, and spending behavior
  • Communication preferences

We may process other personal data in exceptional circumstances only. If we need to process other types of personal data about you, we will make sure to inform you about the processing of such personal data and that there is a valid legal basis for doing so (e.g., your consent).

How We Use the Personal Data We Collect

We only process your personal data only to the extent necessary:

  • To comply with our legal obligations, including:
    • To comply with laws which require us to retain records.
    • To comply with any other laws or regulatory requirements which may be applicable to us.
  • For our legitimate business interests, including:
    • To address your comments or inquiries.
    • To communicate with you.
    • To operate, evaluate, and improve our products, business, and services, which may include:
      • Tracking and analyzing your use of our services and improving these services.
      • De-identifying your personal data to conduct analysis on information which does not identify you.
    • To prevent fraud, and to protect you, us and others against fraudulent activities, unauthorized transactions, claims and liabilities.
    • To ensure compliance with company policies and industry standards.
    • To process personal data for internal administrative functions.
  • For Fulgent Wellness members, to perform an agreement with us or to take steps at your request prior to entering into an agreement with us, including:
    • To manage your relationship with us as a registered member / affiliate / distributor throughout your membership lifetime.
    • To create and maintain your online membership account.
    • To process your orders of products or services.
    • To fulfill our obligation to provide business and product support to you.
    • To communicate with you about products or services that we offer or intend to offer.
    • To assess your performance under your Fulgent Wellness Agreement with us.
    • To provide business performance information to you.
    • To provide your contact information, business identification information, and business performance information to upline members, and contact information to downline members to support your business with Fulgent Wellness.
    • To perform accounting, auditing, billing, collection, and delivery activities.
    • To enforce contractual terms and conditions, including, without limitation, the applicable General and Membership Terms and Conditions.

How We Share Personal Data

Fulgent Wellness does not sell, rent, or trade your personal data. We do share your personal data among us as joint controllers and with:

  • Other registered members directly related to you (i.e., your membership sponsor, upline, direct downlines) to support your business with Fulgent Wellness
  • Providers of infrastructure- or platform- or software-as-a-service solutions, software development services, information system maintenance services, record management services or marketing services
  • Financial transactions service providers
  • Logistics and delivery providers
  • Government authorities or other third parties, if required or allowed otherwise by law or necessary to protect the rights, legal interests, property, or safety of you, others, or ourselves

How We Protect Personal Data

We maintain appropriate technical and organizational security safeguards designed to protect the personal data we process against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

As previously stated above in “Types of Personal Data We Process” section, membership user account passwords we collect are directly encrypted when stored into our systems and cannot be retrieved in decrypted form (meaning, we cannot read your password). Please note that Fulgent Wellness employees or contractors will not have access to unencrypted passwords and will never request user passwords from members for whatever reason. Members are responsible for maintaining their passwords and always keeping them secure.

How Long We Retain Personal Data

We store personal for the duration necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required or allowed otherwise by law. Please contact us using our contact details provided in our Website if you have any questions with respect to our data retention practices.

Links to Other Websites

The Website, or FWC-managed social media channels published on the Website, may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. We are not responsible or liable for the information or privacy practices employed by such third parties. We encourage you to read the privacy statements of all third-party websites before using such websites or submitting any personal data or any other information on or through these.

Updates to This Privacy Notice

Fulgent Wellness may periodically update this Privacy Notice. We will notify you of any significant changes to this Privacy Notice via the Website or authorized social media channels we maintain, in official Fulgent Wellness publications, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

Your Rights

Subject to the relevant legislative provisions, you have the following data protection rights:

  • The right to access. You have the right to obtain confirmation as to whether your personal data are being processed and, where this is the case, access to the personal data. You also have the right to ask us for a copy of your personal data.
  • The right to rectification. You have the right to ask us to rectify personal data about you that you think are inaccurate. You also have the right to ask us to complete data you think are incomplete. This right always applies.
  • The right to erasure. This is also known as “the right to be forgotten” and, in simple terms, enables you to request the deletion or removal of your data where there is no compelling reason for us to keep using the data. This is not a general right to erasure; there are exceptions, e.g., if we have a legal obligation to keep your data.
  • The right to restriction of processing. You have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • The right to data portability. This right only applies to personal data you have given us. You have the right to ask that we transfer the data you gave us to another organization or give the data to you.
  • The right to withdraw consent. Where you have provided us with consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has been conducted based on your consent prior to the withdrawal.
  • The right to object. When we process your personal data for purposes of pursuing our legitimate interests, you have the right to object to such processing at any time. If you object, we will stop the processing unless we have strong and legitimate reasons to continue using your data.

How to Contact Us

If you have any inquiries about this Privacy Notice, if you would like to update information we have about you, or if you wish to exercise your data protection rights, you may contact us through our Contact Us page, via email, or by letter addressed to Fulgent Wellness Corporation, Unit 1107, 11/F One World Place, 32nd St., Bonifacio Global City, Taguig City 1634.